How a guesthouse runs on BARITA.
One calendar for every booking, so no room is promised twice.
The setting: 14 rooms, with bookings from two booking websites, the phone and walk-ins.
It started with one simple request.
“We run a 14-room guesthouse. Bookings come from two booking websites, phone calls and walk-ins, and we keep them in a paper book and a calendar, so twice this year we gave the same room to two guests. …”
Read the whole request
We run a 14-room guesthouse. Bookings come from two booking websites, phone calls and walk-ins, and we keep them in a paper book and a calendar, so twice this year we gave the same room to two guests. Housekeeping doesn't know which rooms to clean first, extras like breakfast, walks and airport pickups are added to the bill by memory, and I never know our real occupancy or which channel brings us the most money. I want to manage rooms and bookings in one calendar, guests and their stays, housekeeping, extras and the final bill, and see occupancy and revenue by month and by booking channel.
What gets in the way.
The same room was given to two guests, twice this year.
Bookings from two booking websites, the phone and walk-ins were kept in a paper book and a calendar.
Housekeeping did not know which rooms to clean first.
Extras like breakfast, walks and airport pickups were added to the bill by memory.
The owner never knew the real occupancy or which channel brings the most money.
Watch the crew take it on.
We run a 14-room guesthouse. Bookings come from two booking websites, phone calls and walk-ins, and we keep them in a paper book and a calendar, so twice this year we gave the same room to two guests. Housekeeping doesn't know which rooms to clean first, extras like breakfast, walks and airport pickups are added to the bill by memory, and I never know our real occupancy or which channel brings us the most money. I want to manage rooms and bookings in one calendar, guests and their stays, housekeeping, extras and the final bill, and see occupancy and revenue by month and by booking channel.
The request as it was typed.
The requestNever double-book a room again
The work appears here
How each one is removed.
The same room was given to two guests, twice this year.
The calendar refuses a second guest in a room that is already taken and offers the rooms that are free.
The app the crew designed
Bookings from two booking websites, the phone and walk-ins were kept in a paper book and a calendar.
Every booking is entered in one room calendar, coloured by where it came from.
The app the crew designed
Housekeeping did not know which rooms to clean first.
A daily list puts rooms with a guest leaving and another arriving first, with each room's status.
The app the crew designed
Extras like breakfast, walks and airport pickups were added to the bill by memory.
Each extra is added to the stay when it is used, and the final bill is the nights plus those extras.
A routine that runs by itself
The owner never knew the real occupancy or which channel brings the most money.
Ask which channel earns the most and get the answer after commission, by month.
A plain question, answered
What this takes off your plate.
No room promised twice
Every booking sits in one calendar that stops a second guest from taking a room that is already taken.
A bill that is already right
Extras go onto the stay when they happen, so the guest pays for exactly what was used.
Real numbers for the owner
Occupancy and what each booking channel leaves after commission are one page away, by month.
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Your turn. One message is enough to start.
Say what your business needs in your own words. The crew plans it, shows you the screens, and builds once you agree.