Tell it once
Before making anything, the crew learns about your business. What you tell it is kept, so you do not explain the same thing twice.
What is kept
Company knowledge holds what your business already knows:
- Documents and files you add.
- Decisions you have made.
- Preferences about how you like things done.
- Your price lists, roles, approvals, words and brand.
Using it in answers and apps
When you ask a question or ask for an app, the crew starts from this knowledge instead of from a blank page.
Who can see what
Company knowledge lives in your workspace, which is kept apart from every other company’s. The crew works within each person’s permissions.
How it works
- Add your documents Add files in Company knowledge.
- Tell the crew your decisions Say them once in the chat and they are kept.
- Ask in plain words Questions and requests start from what is kept.
Common questions
Is my knowledge shared with other companies?
No. Each company’s data is kept apart from every other company’s.
Where are the documents stored?
Your company’s records and files are stored in the data location you choose.
What if the crew does not know something about my business?
It asks you in plain words.
Related answers
Tell the crew what your business needs
Describe it in your own words. You approve what goes live.
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